Lessons From Luxury #7: Creating Multi-Sensory Brand Experiences

People collect memorable experiences, slices of life and pleasant personal moments. Brands can deliver this. In fact, some brands - and especially luxury brands - do deliver this extremely well. How? By designing and implementing multi-sensory brand experiences.   “The rules of customer experience management haven't changed all that much. You still need to be […]

Lessons From Luxury #6: Obtain and Retain Pricing Power

The allure of luxury extends far beyond the tangible. Luxury brands not only create strong customer and employee loyalty but also command premium pricing, yielding substantial profit margins. The question of course becomes: what if these principles could be adapted by businesses beyond the luxury sphere? Can businesses harness the power inherent int luxury pricing […]

Walk the Talk on Purpose

Purpose Beyond Profit: How Luxury Brands Are Redefining Success The luxury industry not only creates the finest objects and experiences, but its companies also excel at putting a higher purpose, beyond profit, at the heart of their business model. These companies have long been driven by a deep sense of their raison d'être, embodying their […]

Scarcity creates value: lessons from luxury

Scarcity has always been an important principle for luxury brands around the world, and in my opinion it can certainly be useful to apply the scarcity principle to many non-luxury brands as well. The scarcity principle is about how people have a tendency to place a higher value on things that are perceived to be […]

Lessons From Luxury: Quality is a Habit

Aristotle was not in the luxury industry, nor was he a craftsman - but he surely knew a thing or two about quality. He famously once said “quality is not an act, it is a habit.” The role of quality goes beyond just the quality of a product. Having a top-quality product is only one […]

Positioning Your Personal Brand

Brand positioning is a simple concept, but hard to get right. Why is positioning so important not only for companies, brands but also for individuals? What are the benefits of positioning? And how can you go about finding your own position? Here’s a crucial reminder to get us started: if you don't define your own […]

Storytelling for Emotional Connection: Lessons from Luxury Brands

As Stewart Wallis from the New Economics Foundation once stated: “History tells us that a value shift is triggered by creation of a new story about how we want to live.” Most companies in most industries are not good at storytelling. Their marketing or corporate communications departments are missing the opportunities and benefits the best […]

Learning from Luxury: Branding for Better Business

When building your #brand, please think luxury 💎. I use principles of luxury branding to explain, mostly to non-luxury businesses, why and how this space serves as a beacon in brand building. There are many learnings to be had. For starters, rather than relying on superficiality and run-off the mill messaging, a strong brand focuses […]

Linking Purpose & Profit for Competitive Edge

“I think if the people who work for a business are proud of the business they work for, they’ll work that much harder, and therefore, I think turning your business into a real force for good is good business sense as well.” Sir Richard Branson Most board and executive perspectives still separate profit and Purpose […]

Defining Your Vision Statement

What does a vision statement entail? And how do you envision your future? Defining your vision gives you a visual and even sense of direction. It allows you to create a clear path that directs you towards a goal. Remember: If you don’t know where you’re headed, how will you get there?

BRANDING FOR ASSET AND WEALTH MANAGERS: YOUR ANCHOR OF STABILITY

Your brand, a product of both your culture and history, is a steady rock. This might be your unique point of stability for the decade(s) to come. More than ever, your investors will be looking for these rare elements of stability. We suggest that now is a good time to take stock and reflect on what makes you unique.

Maverick Cultures

The dilemmas related to corporate vs. maverick approaches are not new. Fast-forward to today’s world and we see that a maverick culture is still cutting-edge. For example, Dr. Harold Puthoff, the physicist who has worked closely for decades with the intelligence community (CIA, NASA, DIA, etc.), has listed the areas of interest on where leading-edge tech trends are headed. Top scientists around the world were commissioned for their technical input. What’s interesting is that among such futuristic studies as ‘programmable matter’, ‘invisibility cloaking’ or ‘meta-materials, in that list there was also – ‘corporate vs. maverick inventor cultures’.2

Is your brand positioned for success?

Brand positioning is a simple concept, but hard to get right. Your brand position is all about occupying a very specific space in someone else’s heart and mind that resonates in a relevant and compelling way – to the point where someone expresses interest, purchases your product/service, and becomes an advocate of yours. Powerful brands like Harley-Davidson have successfully positioned their products, and their products have become brands themselves. Just think of Kleenex. What used to be a simple tissue is now a line of products using the Kleenex brand. And if you can position away from the rationality, then all the better. No one buys a Harley to get from A to B. What matters is the journey – and everyone and everything in between. That’s worth a lot and translates into higher-margin, organic advocacy tattoo-like loyalty.

The Power of [Brand]Values for the Finance Industry

A ‘value system’ is a coherent set of beliefs and attitudes that influences every part of who we are and how we behave. Values are the deepest parts of what make us human, governing how we see the world and respond to it. Values help us decide what is right or wrong, good or bad, normal or weird. And they often work at a level below conscious thought – values help us make those snap judgments when we meet a new person, and they inform our major life decisions such as who to marry, how to handle death and what makes us happy.

The Power of Purpose for the Finance Industry

Resilience is our ability to protect ourselves from the potential negative effects of stress factors. Succeeding, even excelling, despite incredibly difficult circumstances, is what real resilience is all about. But as most of us know, this is much easier said than done. Very few people and perhaps even fewer companies truly master it. Resilience isn’t built overnight. On a personal level, our upbringing, our environment, experiences (both good and bad) and even DNA all play a role, organizational resilience is easier to architect. So, what does make us (more) resilient?

What Makes Us Resilient?

Resilience is our ability to protect ourselves from the potential negative effects of stress factors. Succeeding, even excelling, despite incredibly difficult circumstances, is what real resilience is all about. But as most of us know, this is much easier said than done. Very few people and perhaps even fewer companies truly master it. Resilience isn’t built overnight. On a personal level, our upbringing, our environment, experiences (both good and bad) and even DNA all play a role, organizational resilience is easier to architect. So, what does make us (more) resilient?

Interview on Purpose in times of COVID-19

I had the pleasure of giving an interview on purpose to Austin, TX based communications consultant Jo Detavernier. We discussed among other things how companies can find their purpose and implement it throughout their organization.

GPS says: “Recalculating Route …”

What should we look out for to successfully navigate these choppy times for our businesses, brands and our teams? Today, not tomorrow is when we all need to rethink and reimagine the future. So that we can all move forward with meaning, clarity, and position ourselves for recovery.

Strategic Communications 2020 - Fuelling Positive Growth

Beyond the Obvious: #future #growth #strategy #brand #purpose #culture #transformation. Dig deeper and you will undoubtedly notice subtle shifts in 2020.

The Responsible Investment Brand Index 2019

Assets and awareness of Responsible Investment continue to rise – yet asset managers still struggle to express their often-good intent through their brand.

Recent years reveal an unmistakable trend towards responsible investing and growing awareness of the importance of Environmental, Social and Governance (ESG) investment. Now in its second edition, the H&K Responsible Investment Brand Index (in short RIBITM) has once again analysed over two hundred European asset managers with a view to validating whether their good intent is also communicated through their brand. The index evaluates actual commitment against follow-through in brand architecture and offers even sharper insights.

Building a strong reputation: what companies can learn from academic Institutions

What companies can learn from academic Institutions. Despite small budgets, Universities (academic brands) are much more successful in building and managing reputation than many international corporations.

Branding for Asset and Wealth Managers: The Secret is in the DNA.

The number of asset management M&A deals increased by close to 20% from 2017 to 2018 – and the trend doesn’t seem to stop. On the contrary, the number of transactions was more than 40% higher in Q1 2019 vs Q1 2018. Furthermore, almost 3,000 hedge funds have closed between the beginning of 2015 to the end of Q3 2018. Do wealth and asset managers have no other choice than to either merge or close?

Technology meets Luxury

Luxury marketing works differently. In a world where scarcity drives demand, leveraging the democratizing effects of technology is just not natural. So, then, what are the strategic approaches for dealing with technology in relation to luxury brand management?

Strategic Communications 2019+ Prognosis Report

Strategic Communications Prognosis 2019+ BEYOND THE OBVIOUS. What should we be reflecting on in order to successfully navigate the future beyond operational imperatives?

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