Speaking to Henley executive students about excellence in customer experience. What are the key factors, what is needed to achieve excellence and how do we do it? Taking inspiration from Luxury Concierge Services....

Talking to senior business professionals at the London Gherkin on the future of marketing, what senior leaders need to understand about it and how personal branding can promote smart leadership....

Speaking to finance professionals about what finance can learn from luxury, what the underlying, shared and transferable principles are and how correct 'translation' can yield better returns for any business....

Speaking to Said Business School alumni about the future of marketing and how it will influence and re-shape ways of thinking and as a consequence ways of doing business....

Speaking to senior business professionals about excellence in customer experience. What are the key factors for success; and what is needed to achieve excellence in customer service?...

A half-day keynote and masterclass for 1000 LATAM senior marketing professionals on the future of marketing , how it will transform the way we do business and how to prepare for it....

Speaking to senior marketers about what we can learn from luxury. How does luxury create value and what are the underlying principles that trancend industry boundaries?...