Speaking to senior business professionals about excellence in customer experience. What are the key factors for success; and what is needed to achieve excellence in customer service?
08 May Key Note, Customer Experience Summit, London, UK
Tags: customers, experience, Marketing, Strategy
Related Posts
Comms Strategy for Harley-Davidson
Developing the 2023 communications platforms jointly with the team @ Harley-Davidson.
Learning from Luxury: Branding for Better Business
When building your #brand, please think luxury 💎. I use principles of luxury branding to explain, mostly to non-luxury businesses, why and how this space serves as a beacon in brand building. For Schmohl Exlusive Cars and the SHED Private Club in Zug, Switzerland.
BPN Vision Shaping, Switzerland
Very much looking forward to work jointly with the BPN board on the five-year vision! A fascinating location, a great group of people and and even better cause - promoting entrepreneurship in developing countries.